Whether you are a business, customer or courier, the impact of the delivery experience is key within this vital chain. Customer loyalty is not a dead cert these days. We know this from car insurance for example – many people are willing to switch providers year after year to get a better deal and a […]
Category: Courier Industry
Christmas 2020 in the courier industry
This year has been without doubt an exceptional year. As it draws to a close, the scope for surprises and shocks is not over yet. In our latest blog post we will consider the impact of this Christmas on our industry. With all what has happened this year it seems like it was decades ago, […]
The most unsecure part of a parcel delivery
A courier providing a parcel delivery service is a chain of process – especially for a company like us who specialise in same day delivery. Each part is a ‘cog in the wheel’ starting from the sender handing over the item, to the receiver being in safe custody of it. The problem is that more […]
Could the delivery industry be thrown into chaos very soon?
We are getting closer to the end of the UK / EU transition period. As at writing in October 2020, no deal has been struck yet between the UK and EU. If this remains the case by December 31st, there will be an effective no deal exit from Europe, and this could have dramatic consequences […]
Delivery trends of 2020
2020 has been without doubt a strange, difficult and uncertain year. It is not over yet either, so there is plenty of time for further twists and turns! Changes and adaptation to businesses have had to occur in every industry right across the world. The courier industry has been one such business that has experienced […]
What problems do courier drivers face on the road?
When most of us think about couriers or problems they may face, we often link these to problems concerning parcels and packages. Many of us forget that any courier driver can be on the road for a considerable length of time and as such they experience all that our network of roadways can offer – […]