It’s an emergency! You have a package and you need to get it delivered, fast. Obviously, you’re in a hurry to book a courier but before you do, it’s worth taking a minute to ask one or two questions: Reliability – You can depend on a good courier to keep their promises. When they say […]
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Can I Send Technical Goods With Same Day Delivery?
If you need to move a complex piece of technical equipment, it can be a real headache, especially if you need it delivered in a hurry. But at Rock Solid Deliveries, we like to think we can deliver more or less anything. With our network of over 2,500 vehicles, we have the right vehicle and […]
Nothing But Respect
Ever get the feeling you’re not being taken seriously? From car mechanics who patronise you to insurance companies who keep you on hold for half an hour before answering your call, we all have to deal with people who just don’t respect us. Even same day courier companies can be rude, aloof and uncaring. You […]
Has Anyone Seen My Keys?
Why do your car keys always seem to go missing when you need them the most? Usually they turn up in your jeans or down the back of the sofa. For Alison, the situation was a little more complicated.
Time is Tight
Sometimes, even a same-day delivery isn’t quick enough! Earlier this month, we had just two hours to save the day for one particular customer. Penny has a visual merchandising business and was excited to be working on the opening of a coffee shop in Birmingham. But as is always the way with these things, the […]
Communication Breakdown
My dear old mum is lovely but a little eccentric. One of her stranger habits is that she never turns on her mobile phone. Or, to be more precise, she’ll turn her phone on to send me a message, then turn it off again before I can reply! As you can imagine, this makes communicating […]